IsCatTool
HomeAboutServicesSolutionsGovernmentBlogsContact
Login
Government & Public Sector

Custom Software, AI & Automation for Government — a nimble, small-business partner.

Idealistic Solutions LLC delivers modern software, AI-driven automation, cloud modernization, and legacy system modernization for federal, state, and local agencies — with senior engineers on every project and direct access to the owner.

View Capability StatementContact the owner
Core Competencies

What we do for agencies

Capabilities described in solicitation language, mapped to production work we have delivered.

  • Custom Software Development

    Full-lifecycle design, development, and delivery of secure, requirement-driven applications and web portals.

  • Systems & Software Integration

    Integrating disparate systems and third-party services into coherent, maintainable workflows.

  • API Development

    Designing and building documented, versioned REST APIs and service layers for interoperability.

  • Workflow & Business Process Automation

    Automating manual, repetitive processes to reduce cost, error, and turnaround time.

  • Legacy System Modernization

    Migrating and re-platforming aging systems with minimal disruption to operations.

  • Data Management & Integration

    Consolidating, migrating, and integrating data across sources with integrity and auditability.

  • Web Application Development

    Accessible (Section 508 / WCAG 2.1 AA) web applications and dashboards for staff and the public.

  • Cloud & DevOps

    Cloud migration, infrastructure-as-code, CI/CD, monitoring, and self-hosted / data-ownership options.

  • AI Agents & Automation

    Production LLM integration, AI agents, chatbots, and document/workflow automation with human oversight.

Differentiators

Why a small business like ours

Lower overhead, senior talent, and direct accountability — with production AI experience.

  • Senior engineers on every project

    No junior bench. The people who scope the work are the people who build it.

  • Agility and low overhead

    A small-business cost structure and short decision paths mean faster, leaner delivery.

  • Direct access to the decision-maker

    You work directly with the owner — no account-management layer between need and delivery.

  • Small-business eligibility

    Registered small business, positioned for subcontracting and teaming with primes.

  • Fixed-fee options

    Fixed-fee arrangements available to give agencies budget certainty where appropriate.

  • Shipped production AI systems

    A track record of delivering real, revenue-generating AI systems — see past performance.

At a Glance

Company Snapshot

The identifiers an evaluator needs, in one place.

Legal Name
Idealistic Solutions LLC
Location
1747 Olentangy River Rd #1203, Columbus, OH 43212, USA
Founded
March 2023
Business Type
Small Business · LLC
UEI (SAM.gov)
WYS8ZLS93MM9
CAGE Code
235X4
SAM.gov Status
Active — annual renewal 2027-07-20
NAICS Codes
541511 Custom Computer Programming Services (primary);541512 Computer Systems Design Services;541513 Computer Facilities Management Services;518210 Computing Infrastructure Provisioning / Data Processing / Web Hosting;513210 Software Publishers;
PSC Codes
DA01, DA10, DF01, DF10, R701
Point of Contact
Eslam Hasanen, Owner — Eslam.H@IdealisticSolutions.com · +1 (347) 209-8683
Past Performance

Real projects, real outcomes

Production systems delivered for our own clients — not employer work.

BridgeMind

Omnichannel AI customer-support platform (Agent-as-a-Service)

Confidential commercial client (custom apparel)

AI-driven customer support across Facebook Messenger, WhatsApp, Telegram, email, web chat, and phone (Twilio). Multi-LLM architecture (AWS Bedrock/Claude, OpenAI, Together.ai) with automatic fallback, knowledge-base grounding, multilingual voice, smart human escalation, and TCPA-compliant outbound calling.

  • 24/7 automated response capturing after-hours and overflow inquiries
  • Client reports an approximately 35% increase in profit
  • Active annual subscription in production

wasal

Self-hosted WhatsApp-to-AI messaging automation platform

Two confidential international non-profit organizations (Saudi Arabia)

A fully self-hosted platform that ingests WhatsApp direct and group messages, routes them through provider-agnostic AI workflows (OpenAI, Anthropic, Google, Ollama), and delivers to Telegram. Scheduled automations, AES-256-GCM encryption, and a self-hosted deployment so client data never leaves their own systems.

  • Automates 5,000+ inbound messages per month, per client
  • Fully self-hosted — client data never leaves their infrastructure
  • Active recurring subscriptions in production
Products & Capability Proof

Systems we have built and shipped

Our own products — evidence of real AI, cloud, and integration engineering depth.

  • BridgeMind

    Omnichannel AI customer-support platform (Agent-as-a-Service) spanning messaging, email, web chat, and voice, with multi-LLM fallback and human escalation.

    In production on a paid annual subscription.

  • wasal

    Self-hosted WhatsApp-to-AI messaging automation with provider-agnostic AI workflows and AES-256-GCM encryption.

    Automates 5,000+ messages/month per client; active recurring subscriptions.

  • IS Chat Exporter

    Published Chrome extension for exporting and managing AI chat conversations.

    Live in the Chrome Web Store with 300+ users.

  • GovCon Opportunity Agent

    An autonomous AI agent platform that discovers, scores, and drafts responses to government-contract opportunities.

    Internal platform demonstrating agentic AI and government-data workflows.

Compliance & Security

Security and accessibility built in

The practices we already apply, and our public-sector commitments.

  • Encryption at rest

    AES-256 encryption for sensitive data at rest (e.g., AES-256-GCM in production systems).

  • Multi-factor authentication

    MFA on administrative and privileged access.

  • Access control

    Role-based access control and least-privilege principles.

  • Monitoring

    Logging and monitoring of application and infrastructure activity.

  • Data ownership

    Self-hosted deployment options so client data never leaves their own systems.

Accessibility

We build to Section 508 and WCAG 2.1 AA — semantic HTML, keyboard navigation, alt text, and sufficient color contrast — so applications are usable by all staff and members of the public.

Data privacy

We collect only what a project requires, restrict access, and support data-residency and self-hosted options for sensitive workloads.

Certifications & frameworks

NIST 800-171 / CMMC / SOC 2 / FedRAMP — none currently held or in progress; will be listed here only once actually held or underway.

Capability Statement

Custom software, AI systems, and automation for government and business.

Core Competencies

  • Custom Software Development
  • Systems & Software Integration
  • API Development
  • Workflow & Business Process Automation
  • Legacy System Modernization
  • Data Management & Integration
  • Web Application Development
  • Cloud & DevOps
  • AI Agents & Automation

Company Data

UEI:
WYS8ZLS93MM9
CAGE:
235X4
NAICS:
541511, 541512, 541513, 518210, 513210
PSC:
DA01, DA10, DF01, DF10, R701
Type:
Small Business · LLC · Founded March 2023
SAM.gov:
Active — annual renewal 2027-07-20

UEI has replaced DUNS.

Contact

Eslam Hasanen, Owner — Eslam.H@IdealisticSolutions.com · +1 (347) 209-8683 · 1747 Olentangy River Rd #1203, Columbus, OH 43212, USA · idealisticsolutions.com

Contract Vehicles & Teaming

How to work with us

We are open to both prime and subcontract roles and welcome teaming with primes and other small businesses. As a registered small business we are positioned to support set-aside and full-and-open opportunities where our NAICS align.

No GSA Schedule or GWAC held at this time. We are actively pursuing appropriate vehicles and welcome teaming to reach them.

View Capability StatementContact Eslam Hasanen, Owner